ATM, Debit and Credit Card Security

Do's and Don'ts

ATM, Debit and Credit Card Security


  • Keep your Personal Identification Number (PIN) a secret.
  • Never write your PIN on your card or store it with your card. Memorise Your PIN numbers
  • Review your account statements frequently for fraudulent transactions, and let us know if you spot anything unusual.
  • Report lost or stolen cards immediately to the NBQ Call Center on 600 56 56 56. We're open 24 hours a day, 7 days a week.
  • Use your PIN at Retailers with a Chip enabled terminal
  • Take your receipts from ATMs and stores with you, and keep them for verification against your monthly statement.
  • Block the view of keypads when using ATMs and CHIP enabled terminals at Retailers.
  • Keep your card in a safe place.
  • Cancel all inactive Debit /Credit Cards.
  • Activate and sign on reverse of all new cards upon receipt.
  • Shopping online and other online transactions should only be done on a secured (SSL) site. You can tell if the site is secure, because it will say https: instead of http:

Do Not:

  • Do not give your card information out over the phone. This includes your 16 digit card number and your PIN. NBQ employees will never ask you for your PIN.
  • Never use your birthdate, phone number, or car number as your PIN number.
  • Do not allow anyone else to use your card or enter your PIN for you.
  • Do not allow mail to go uncollected
  • Do not expose your card to magnetic devices

Classic Credit Card

Classic Credit Card

Gold Credit Card

Gold Credit Card
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