Consumer Education and Awareness
- NBQ Cheque Clearance
- Important Notice About Customer Responsibilities
- Partial Cheque Payment
- Customer Service Charter
- National Fraud Awareness Campaign
- Base Lending Rates
- Salama Branch Closure
- Privacy Notice to Customers
- Additional terms and conditions for Mudaraba Account, Investment Saving Account and Investment Deposit Account
- 30 September 2022 is the last day you can use £20 and £50 paper notes (bankofengland.co.uk)
- Security Tips - Secure Digital Banking
- Interest Rates for Fixed Deposits (AED & USD)
- How to register for Mobile Banking services
- Customer Notification regarding maintenance activity scheduled on Wednesday 15th March 2023 from 4:30am to 8:30am
- Branch Operations during Ramadan
- Call Center new Services Timing
- Three Easy Ways to Track You Expenses
- Starting Young at NBQ Teaching Kids About Money Saving
- Ombudsman Unit
- Sanadak Complaint Process
- Personal Information Request Fraud Video
- Investment Portfolio Fraud Video
- Adams Fraud Prevention Series
- Adams Fraud Prevention Series
- Customer Complaint Service - We are listening
- Don't Be a Victim of Financial Fraud
We at NBQ value our customers and their right to choose
YOUR DUTIES AS A CUSTOMER
We in NBQ value our customers, customer awareness and their responsibilities